What Is Greenwashing & How To Avoid It

Talk of the climate crisis is inescapable these days and the news makes for very concerning reading at the moment… so it’s perhaps no surprise that an increasing number of consumers are now making purchasing decisions based on the green credentials of the brands they’re interested in.

A recent report from Unilever showed that a third of people are now buying from companies based on their environmental and social impact. In fact over one in five will actively choose to shop with a brand that is transparent about the steps they’re taking to be sustainable with regards to their packaging and marketing.

Plus it’s likely that this will only increase as the climate crisis deepens and a growing number of people start to realise the impact that human activity has on the planet.

A number of brands are looking at how they can become more eco-friendly in their approach, and whilst this is commendable and certainly something that may well become a necessity in the near future, it’s important to avoid greenwashing - as this may have the opposite effect.

Greenwashing is when more time, effort and money is sunk into marketing a brand as an eco-conscious company instead of actually taking action to minimise their environmental impact.

The idea behind it is to present the brand in a particular light to appeal to consumers now looking to spend their money with brands that align with their own ideals. A range of companies have made headline news for behaving in this way.

Sustainable marketing can be difficult - so take a look at this 2015 2015 by Futerra [HS1] if you’re wondering where to begin. It details some of the marketing tactics to steer well clear of, such as using words or terms that have no clear meaning.

Avoiding suggestive pictures is also recommended, such as images that give an unjustified impression of eco-friendliness. Avoid making claims which aren’t backed up by any hard evidence or comparative data.

You can engage in green marketing if your products or services do have very real environmental positives behind them. If, for example, your products are manufactured in a sustainable way and are free of any toxic materials, shout about this as much as you can.

If your products can be recycled or are made from recycled materials, this is also something that consumers will favourably respond to.

London reputation management firm Flourish PR can help you with your green marketing strategies. Get in touch with us today to find out more.

Sarah Adie • March 9, 2020
March 9, 2026
Public relations (PR) is not a new invention. In fact, the precursor to modern PR can trace its origins back centuries to the early days of mass media in the late 19th and early 20th centuries. Of course, the world has changed considerably since then and the arrival of the internet forced the PR profession, along with many others, to evolve once again. This is when digital PR entered the frame. What is digital PR?  As its name suggests, digital PR specifically focuses on reaching your customers in their online worlds. It’s not the same as digital marketing, but digital PR activities should tie in closely with your broader marketing strategy. Digital PR is all about starting conversations with your audience and making sure they see and hear from you in an increasingly noisy online environment. That means it needs to be carefully targeted to ensure it not only reaches the right people but that it also delivers the right message. In this way, it is not dissimilar to traditional PR, which involves placing clients in relevant print publications or broadcast shows to widen their reach. However, in the digital world, life works slightly differently. This means targeted campaigns are particularly important and the messaging you use needs to be adapted for different channels.
social media marketing agency in Buckinghamshire - Social media icons on screen of smartphone
February 3, 2026
Discover why social media channels are more important than ever for brands and how our changing scrolling habits are shaping the way companies behave online.
crisis communications agency buckinghamshire - Finance Business People Recession Online Communicatio
January 14, 2026
Discover why it is not always a virtue to be stubborn, when changing your mind is the right idea, and how empathy must come first with crisis communications.
content marketing - Content marketing online concept
December 25, 2025
When it comes to content marketing, here are some strategies that will be well worth pursuing in 2026, from using AI to personalising content to audiences.
Crisis communications agency Buckinghamshire - Businessman think about PR services
November 4, 2025
If you know your firm will have to announce bad news, you will have reason for concern. But a skilled crisis communication agency can help limit the damage.
October 24, 2025
Find out why digital marketing channels have become so important in the B2B world, which ones to target and how they fit into the broader customer journey.
crisis communications agency buckinghamshire - businessmen working on a startup
October 15, 2025
Find out why keeping your crisis communications simple, clear and to the point is vital to protecting your brand’s reputation during a make-or-break period.
October 15, 2025
Find out why sorry seems to be the hardest word to say in PR, as stubbornly never apologising and apologising at the wrong time can cause just as many problems.
Brand agency Buckinghamshire - Building your own successful career
September 18, 2025
Connection is everything for consumers in the 21st century and it’s vital that you take steps to properly humanise your business. Here’s how to stand out.
By Hannah Woodhead September 5, 2025
In sub-Saharan Africa, an interesting relationship takes place hippos and oxpecker birds (honestly, bear with me on this one). The hippo needs help with the ticks and parasites that live on its skin and the oxpeckers help out by picking off the parasites and eating them. The oxpeckers get what they want – a tasty meal. And the hippo gets cleaner, healthier skin. It’s a win-win situation. It's impossible to say whether either species values the other—but each undoubtedly plays a vital role in the other's wellbeing. This example of mutualism often comes to mind when people talk about the relationship between journalists and PRs. It’s a case of mutuality, without question, but there’s often a simmering animosity between the two. To generate truly effective PR you need to understand the needs of both sides. And that’s where Flourish excels.
Show More